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It has been a pleasant experience working with SK over the past few months. The transition has been very smooth. The team is adaptable and quick to learn the new projects we continuously add on. We are very pleased with the teams work and daily progression thus far. SK has surpassed our goals and expectations. We look forward to the future with SK.
W****** W******, Lead Billing Specialist, Leading DME company from Michigan
THANK YOU FOR APPLYING THE RECOMMENDATIONS FROM OUR MEETING GREAT JOB! I shared this with all the managers here at the local office!
A******* P*********, Patient Relations Supervisor, Leading DME company from California Area
Sounds good. I’m happy to share with her the great work You and the rest of your team does for us.
C***** Y*****,Director of Finance, Reputed Urgent Care Network from New York Area
I appreciate all of the hard work that you are doing and the attention to detail that you consistently provide! Keep up this great work and I know that we will continue to improve and grow working as a team!
V****** R******,Billing Supervisor, Leading Medical Device Company
I just wanted to let you know what a great job you are doing on the coinsurance claims! You are really making a difference!
A***** S*****, Director of Operations, Leading Nursing Home Company from New Jersey
I can’t say it often enough, you guys make such fantastic teammates! Thank you so much for getting through all those large sales orders this afternoon and with time to spare. You are excellent.
B******* Z***, Billing Operations Manager, Leading DME Company From California Area
Way to go! Keep up the great work.
W****** W******, Lead Billing Specialist, Leading DME company from Michigan
I just wanted to inform you that we have selected your team to specifically target our best opportunities for past due leads. Your team was selected for this project since you guys are truly the key players in our success! Please relay to your entire team how impressed we are with all of you, and how much we appreciate your dedication. As always, please contact me on my cell if you have any questions about this information.
C***** M******, Sales Manager, Leading DME Company from California Area
Thank you for reaching out this afternoon.We would absolutely like to adopt your recommendation regarding the use of the authorization and admin notes forms for diabetic shoe patients with Medicare. Thank you for thinking outside of the box in ways that helps us prevent errors in our pre-billing and claims process. It’s very nice to have you working on our team again.
L***** C******, Office Manager,Leading Orthotics & Prosthetics Company From Tennessee
I want to reach out and let you know how excited my supervisor and I, are about the presentation of the monthly AR report and ideas for using the report to work denials. We love the idea of identifying denial patterns and attacking them all at once and we immediately see the value in identifying “pain areas” in our AR and all the analytical flexibility afforded by the design of this report. We also highly value Sunknowledge’s willingness to balance our team’s focus between both Brightree and the AR report. We are absolutely on-board with this strategy.
B******* Z***, Billing Operations Manager, A Leading DME company from California
We are very pleased with the service provided. Everyone is so nice and very helpful. Thank you.
F*** B****, Office Manager, A reputed orthotics & prosthetics company from New Jersey
We received a payment from Medicare today totaling almost 93k!!! We haven’t seen a payment like this in a while. Let’s keep this momentum going!
A***** R*****, Vice-President, A reputed DME company from Texas
We’re very pleased with your teams progression. Keep up the great work!
W****** W*******, Lead Billing Specialist,Leading DME Company from Michigan
I know it’s a lot and we still have a long way to go, but it’s great to see the team noticing so many patterns and posing solutions in order to get claims paid. Thanks for your hard work. It’s a pleasure working with you.
L***** C******, Office Manager,Leading Orthotics & Prosthetics Company from Tennessee
We are very happy with Sunknowledge, everything going very smooth. Sunknowledge team is very much knowledgeable, precise and professional.
D**** B*****, CFO/CIO, Leading DME Company
What an incredible finish of a short month. We hit our February New conversion rate of 86% and were just shy 7% of our past due goal conversion percentage. The company witnessed the way that everyone pulled together and pushed to achieve our overall target of 6800!!!!! It’s nothing less but a spectacular job well done. This month was one for the books and truly appreciate everyone increasing their dial attempts. Excellent job finishing out the month team! Our team was hit with illness and unfortunate events, but we pulled together and accomplished a month that will stick with me for some time. New month, new goals and new records to be set.
A***** P********, Patient Relations Supervisor, A Renowned DME Company in California Area
It is a pleasure to chat with you Guys. So far I am very happy with my Sun Knowledge team. They are great communicators. I know I will be able to get a hold of them whenever I need them.
R** R*******, A Renowned Medical Practice in North Carolina
Thanks for the great work done by Sunknowledge on our accounts receivable recovery!
S*** R********, Chief Revenue Officer, One of the biggest group of DME companies
Thank you for the great job last week with the patient entry!
Z***** C*****, Billing Dept., Leading DME company from California
I just want to say what a fabulous job your team is doing S****. Special thanks to D***, M**** and P**** for job well done. Whenever I need help, I know I can count on you and your team. Keep up the good work.
N***** S***, Office Manager & Biller, A Leading DME Company from New York Area
Just want to share that we passed the $1 Million mark in cash collections for the month of January 2019! A big thank you to the Sunknowledge team for doing a great job at billing and getting cash in the door!
C*****, Director of Finance, Leading Urgent Care Company from New York
I would like to compliment our new staff members for getting off to a really great start! Many thanks to the Sun Knowledge training team for getting them ready and assisting with all new tasks. Keep up the great work!!
J***** B*****, Claims Management Supervisor, One of the Leading Nursing Home from New Jersey
We are so glad to see that working with Sun knowledge is not a loss. Keep up the great work!
A Leading Orthotics & Prosthetics Company from Tennessee Area
I wanted to let you know that the SK Collection team had a great month in January 2019! The amount that was collected this month was a record for the SK group. We are very excited by this and hope to see these numbers continue in the future months. Please pass on the message to the team and let them know we recognize their hard work and effort. This is a great start to 2019 and sure this year will be a great success!
Y*** C*****, Supervisor, A Leading Healthcare Company In New Jersey Area
I want to thank everyone for the WONDERFUL Godiva Chocolate Truffles that you sent to us. They were absolutely delicious. I want to take a moment and tell you again how fortunate we are to have found your group. It has made such a wonderful difference in our clinic, and has also relieved a great deal of stress from our clinical staff and Providers. Thanks for the excellent job that you do !!!
S***** T*****, Clinical Lead, a Leading Hospital from Virginia