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I find everyone to be open, thoughtful and eager to understand our accounts receivable methods and requirements. The team is receptive and readily accepts instruction. The team members make thorough, thoughtful efforts to understand denials, and work logically toward resolution. I am happy to be working with the team and look forward to fruitful results.

Experienced AR team for better collections

L*** B***, Corporate Trainer, Leading DME company from Texas Area

The team performed very well! Congratulations to all of you.

Versatile team of Medical billers

L*** B***, Corporate Trainer, Leading DME company from Texas Area

Hi S****a, My team at SunKnowledge has met or exceeded my expectations at every turn. This is an incredibly complicated industry, mistakes are inevitable, but I am so impressed with S***n, P*****m, A*****t, and V****a in their ability to adapt to new rules and correct past mistakes. The level and quality of communication is excellent. When we had our Go Live date with A*****t and S***n, I was worried that they might not communicate as often as I would like and mistakes might run out of control but I have been so pleased with our consistent level of communication. They hear me when process changes are needed, they work excellently on their own, and they’re so fantastically detail-oriented, they often see details that even I miss. Very happy with what we have going here.

Sunknowledge has Met or Exceeded My Expectations at Every Turn

B*******n Z**n, Director of Operations, Leading DME Company from California

B*****k, I know you’ve had a lot of extra work lately with the staff changes at GP and that we are not meeting the things you need from us to do your job as quickly and thoroughly as possible. I wanted to thank you for hanging in there with us and for all your extra work, including the explanations to our full team when we have questions. You are a great addition to this team and I’m so glad that you’re with us. Your attention to detail on the pre-billing side has been invaluable as we’ve transitioned at GP. Thanks for keeping us in the green before delivery! Also, thank you for coming prepared to Friday meetings with items we need to discuss or work on as a team. Having this feedback from you is extremely helpful in communicating process and needs to our full clinic. Have a nice morning!

I am So Glad That Sunknowledge with Us

L****n C****t, Office Manager,Leading Orthotics & Prosthetics Company From Tennessee

I just wanted to take a moment to say thank you for your recent work on both the pre-billing and billing side. It couldn’t have been easy training someone on pre-billing while transitioning to a more complex role in billing, but you did a great job with both. I greatly appreciate your hard work and reliable participation in our meetings. We are very lucky to have your on our team.

A one stop destination for both pre/post billing activities

L***** C******, Office Manager,Leading Orthotics & Prosthetics Company From Tennessee

Just wanted to say how impressed I am with your work so far! AR collections really look incredible and clearly reflects your hard work! Keep it up!

Faster AR recovery

A***** S*****, Director Of Operations, Leading Nursing Home Company From New Jersey

It has been a pleasant experience working with SK over the past few months. The transition has been very smooth. The team is adaptable and quick to learn the new projects we continuously add on. We are very pleased with the teams work and daily progression thus far. SK has surpassed our goals and expectations. We look forward to the future with SK.

Seamless business transition capabilities

W****** W******, Lead Billing Specialist, Leading DME company from Michigan

THANK YOU FOR APPLYING THE RECOMMENDATIONS FROM OUR MEETING GREAT JOB! I shared this with all the managers here at the local office!

Unparalleled communication best practices

A******* P*********, Patient Relations Supervisor, Leading DME company from California Area

Sounds good. I’m happy to share with her the great work You and the rest of your team does for us.

Team with the highest productivity

C***** Y*****,Director of Finance, Reputed Urgent Care Network from New York Area

I appreciate all of the hard work that you are doing and the attention to detail that you consistently provide! Keep up this great work and I know that we will continue to improve and grow working as a team!

Unparalleled Operational transparency

V****** R******,Billing Supervisor, Leading Medical Device Company

I just wanted to let you know what a great job you are doing on the coinsurance claims! You are really making a difference!

Highest productivity metrics in the RCM world

A***** S*****, Director of Operations, Leading Nursing Home Company from New Jersey

I can’t say it often enough, you guys make such fantastic teammates! Thank you so much for getting through all those large sales orders this afternoon and with time to spare. You are excellent.

Excellent Support In Medical Billing Services

B******* Z***, Billing Operations Manager, Leading DME Company From California Area

Way to go! Keep up the great work.

Dedicated account manager and unbeatable pricing

W****** W******, Lead Billing Specialist, Leading DME company from Michigan

I just wanted to inform you that we have selected your team to specifically target our best opportunities for past due leads. Your team was selected for this project since you guys are truly the key players in our success! Please relay to your entire team how impressed we are with all of you, and how much we appreciate your dedication. As always, please contact me on my cell if you have any questions about this information.

Great Team to work with

C***** M******, Sales Manager, Leading DME Company from California Area

Thank you for reaching out this afternoon.We would absolutely like to adopt your recommendation regarding the use of the authorization and admin notes forms for diabetic shoe patients with Medicare. Thank you for thinking outside of the box in ways that helps us prevent errors in our pre-billing and claims process. It’s very nice to have you working on our team again.

Dedicated support in pre billing requirements

L***** C******, Office Manager,Leading Orthotics & Prosthetics Company From Tennessee

I want to reach out and let you know how excited my supervisor and I, are about the presentation of the monthly AR report and ideas for using the report to work denials. We love the idea of identifying denial patterns and attacking them all at once and we immediately see the value in identifying “pain areas” in our AR and all the analytical flexibility afforded by the design of this report. We also highly value Sunknowledge’s willingness to balance our team’s focus between both Brightree and the AR report. We are absolutely on-board with this strategy.

Task specific support in Denial Management

B******* Z***, Billing Operations Manager, A Leading DME company from California

We are very pleased with the service provided. Everyone is so nice and very helpful. Thank you.

Excellent Communication Best Practices

F*** B****, Office Manager, A reputed orthotics & prosthetics company from New Jersey

We received a payment from Medicare today totaling almost 93k!!! We haven’t seen a payment like this in a while. Let’s keep this momentum going!

Excellent support in collections & recovery

A***** R*****, Vice-President, A reputed DME company from Texas

We’re very pleased with your teams progression. Keep up the great work!

Best DME Billing Service Provider

W****** W*******, Lead Billing Specialist,Leading DME Company from Michigan

I know it’s a lot and we still have a long way to go, but it’s great to see the team noticing so many patterns and posing solutions in order to get claims paid. Thanks for your hard work. It’s a pleasure working with you.

A one stop Orthotics & prosthetics billing hub

L***** C******, Office Manager,Leading Orthotics & Prosthetics Company from Tennessee

We are very happy with Sunknowledge, everything going very smooth. Sunknowledge team is very much knowledgeable, precise and professional.

A Complete RCM Destination

D**** B*****, CFO/CIO, Leading DME Company

What an incredible finish of a short month. We hit our February New conversion rate of 86% and were just shy 7% of our past due goal conversion percentage. The company witnessed the way that everyone pulled together and pushed to achieve our overall target of 6800!!!!! It’s nothing less but a spectacular job well done. This month was one for the books and truly appreciate everyone increasing their dial attempts. Excellent job finishing out the month team! Our team was hit with illness and unfortunate events, but we pulled together and accomplished a month that will stick with me for some time. New month, new goals and new records to be set.

A dedicated TEAM for a better operational performance

A***** P********, Patient Relations Supervisor, A Renowned DME Company in California Area

It is a pleasure to chat with you Guys. So far I am very happy with my Sun Knowledge team. They are great communicators. I know I will be able to get a hold of them whenever I need them.

Excellent Account Management

R** R*******, A Renowned Medical Practice in North Carolina

Thanks for the great work done by Sunknowledge on our accounts receivable recovery!

Task Specific Accounts receivable collections

S*** R********, Chief Revenue Officer, One of the biggest group of DME companies

Thank you for the great job last week with the patient entry!

A dedicated TEAM for a better revenue

Z***** C*****, Billing Dept., Leading DME company from California

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  • Phone: (917) 565-8683
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