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EXCELLENT WORK EVERYONE!!!

Excellent Team Work

R*** B***, Director Of Authorizations, Leading DME Provider From Pennsylvania

Great job Sunknowledge Team! You are doing awesome! Keep it up.

Great Team!!!!

N**** M******, Leading DME Provider from California

I have reviewed and want to share sunknowledge team’s Q1 2021 productivity results. Throughout this quarter, team completed 273 tasks with a total value of $256,356.55. Compare this to Q4 2020 where team completed 310 tasks with a total value of $110,967. Very proud of Sunknowledge team! Now, let’s see how much of team’s focus and problem-solving we can teach and instill into our new billing team!

Transform your collections with our dedicated support

B***** Z****, Billing Operations Manager, Leading DME Provider From California

Great work! Tell everyone it is appreciated!!

Great Job Sunknowledge Team!!!

C***** C*****, Director of Reimbursement, Leading DME Provider from California

Nice job here, team!!

Stand Alone/ End To End Medical Billing

H*** G****** VP, RCM Remote Labor Operations, Leading Home Medical Equipment Company From Pennsylvania

Thank you guys for yet another strong week. I’m so thankful to have your tireless help each and every day. In so many ways, I’m learning right along with you guys so it means a lot to have such understanding and capable teammates. Thank you for your patience and all your hard work!

A Reliable Operational Extension

B***** Z****, Billing Operations Manager, Leading DME Provider from California

Just want to say Thanks again for all the hard-work and effort the entire team has put in.  I’ve seen a lot of growth and an overall better understanding of our processes in a short period of time. Have a great weekend!

Low Service Fees With No Hidden Cost

G****** M*****, AR, Leading DME provider form Illinois

I hope all of you are doing well. Last year, despite all of the unforeseen obstacles, ended up being a great year of collaboration between our team at Sun Knowledge and our team in-house at JAS. Thank you so much for all of you do, you all are an asset to our team! Thanks again for all you do!

Unparalleled Quality Support At This Difficult times

B*** R***8,Customer Service, Leading DME Provider from Illinois

We haven’t spoke in a bit since we made the changes to the process of sending you guys work. I see that you’ve been able to maintain what we’ve been sending you daily – great job! Just wanted to make sure everything is going ok and ask if you needed anything from me? Be well.

Our ecosystem is all about consistency

J** C******, Director Of Operations, Leading DME Provider from New York

I just wanted to tell you all what a phenominal job you all have done in our WIP 54. When you all first got the wip assignment there was over 1.1K orders in that wip state and over 1 million dollars pending within there.

Client Satisfaction is what we strive for!

K***** V*****, Leading DME Provider from Pennsylvania

WE DID IT TEAM! WE CRUSHED THE GRAND TOTAL GOAL BY $13,207!!! This team is full of Elite reps that dive in daily and execute near impossible task. I am so proud to be part of the National team, we deserved every bit of that green #. I am really excited to see what we are capable of for 2021!

Your collections is our responsibility

A*** B****, Leading DME Provider from Pennsylvania

I very much appreciate sunknowledge partnership. Thank you to sunknowledge team for all that you have done and all that you continue to do. Keep up the GREAT work!

Serving the largest and the best

K*** S*****, Insurance Supervisor, Leading DME Provider from Wisconsin

Thank you for your great work in 2020!!! We did it. Keep up the energy and passion!

Great Job Sunknowledge eam!!!

D*** S***, MD, Leading Long Term Facility Center from Indiana Area

I wanted to share with you that we are now within 24-48 hours turn-around time on both WIP 20’s and 30’s! Both for the internal and external teams! So that your team understands what this means, the insurance team has not been able to say that since the launch of BT in October of 2019. This could not have been possible without the assistance of your team. Also, the notes your team have been putting into the patient accounts have been excellent! The attention to detail makes it so much easier to pick up where your team has left off. While there have been coachable moments along the way for both teams, it is very refreshing that the feedback provided has been well received and corrections have been made immediately. I very much appreciate your partnership. Thank you to you and your team for all that you have done and all that you continue to do. Keep up the GREAT work!

A reliable partner transforming your cash flow

K***** S****, Insurance Supervisor, Leading DME Provider from Texas

Just wanted to apologize for all the late responses about the deferrals and denials. I am working on all those today as we speak and you’ll see by all your emails haha! Main part of this email though is to let you know how well of a job I think Sunknowledge team are doing! Keep up the GREAT work fellas!!!!

Invest in the Sunknowledge reliability

S***** W****, Authorization Specialist, Leading DME Provider from California

I just wanted to thank you all so much for all of your hard work, dedication, and willingness to go above and beyond with your time and efforts. We greatly appreciate our SK team and your contributions to our Continuum and prosthetic accounts. We know it can be a lot of work and there are many nuances for each account but you guys have incorporated into our team well and are learning the ins and outs of our practice with ease. Keep up the good work, it does not go unnoticed. Have a great rest of your day.

Smooth transition that drives your ROI

C*****, Leading Orthotics & Prosthetics Provider from Virginia

Great job! Thank you so much for following up with this and letting us know. We always want to celebrate any win.

100% HIPAA-HITECH compliance company

T***, Leading Prosthetic & Orthotic Services from Pennsylvania

You guys are amazing! You have no idea how excited I was to hear the news!

Low service fees with no hidden cost

M**** F***, Manager, RCM Remote Labor Operations, Leading DME Provider from Pennsylvania

Just wanted to send out a quick note regarding the progress of your work from the last couple of weeks.  I know that most of our communication usually consists of account status, discrepancies or concerns.  However, every now and then we need to hear some positive feedback. I have noticed that the accounts are being initiated within the same day as assigned.  The follow ups and released claims are also being turned around in a more timely manner.   I truly appreciate the efficiency and quick response when sending out my emails or hangout messages.  Thank you so much for working together and bouncing back from earlier this month.

A Reliable Operational Extension

M**** P*****, Administrative Manager, Leading Orthotic & Prosthetic Provider in Florida

I just wanted to thank everyone at Sun Knowledge for all the hard work they have been doing with cash posting and order confirmation. We really appreciate the good job that everyone at Sun Knowledge have been doing so far.

Powerful Practice Management/Revenue Cycle Management Support

A***** T*****, Director Of Reimbursement, Leading DME Provider from New York

Good job Sunknowledge Team!! Love your eye for detail to notice things such as this. Very well done!!

Seamless Business Transition Capabilities

M****** B***, Medical Reviewer, Leading DME Company From California

Everyone is doing an awesome job! Patient details are being entered correctly. Making it smoothly when the patients are coming into the office. Means less wait time in the office and quick turn around to help the next patient. Very low patient complaints. Since questions are being answered in real time. Data is being entered correctly making it easy for the Dr. to read patient paperwork. Also helping billing and coding. Having remote check out has worked. Allowing the patients to leave the office faster. I am seeing less denial paperwork coming in from insurance. We have gotten compliments that the staff is nicer. Patients said before staff was rude and not doing there work. Making patients frustrated. Making them feel like not coming in to see the Dr. Let’s keep up this positive trend so we can keep expanding as a business model. People that come into the office are blown away with how fast everything is getting done in such a small office. This is able to happen with the Sun Knowledge Team!

Making your medical billing process easy

M**** S*****, Leading Gastroenterologist from Indiana

Thank you very much. You guys are doing a great job. You no longer need to email the numbers to me.

SERVING THE LARGEST AND THE BEST

R*** M****, Practice Administrator

We began our relationship with Sun Knowledge in March of 2020. It has been 3 months and we are happy to supply feedback with the progress of the work being completed. We are incredibly pleased with the progress that Sun Knowledge has made over the last 3 months. We are happy with the working relationship that we have and the dedication that Sun Knowledge has for our company.

70% Reduction in Current Billing Cost

T**** N*****, Accounts Receivable- Supervisor, Leading Prosthetic & Orthotic Company from from Philadelphia

It’s hard to believe but we are already well into mid year 2020. I wanted to send our Sun Knowledge (SK) team a quick email to thank you for the terrific job that you have been doing. When we first started this new partnership with SK, we have no way of knowing how things will turn out. However, the feedback from the US staff has been overwhelmingly positive. Please accept my sincere appreciation for the wonderful work that you are doing and I look forward to continue working with all of you in the future.

Thanks Sunknowledge Team for your support

N**** N****, President, Leading DME Company from California

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