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I just wanted to let you know that your team spent a lot of time on a difficult/frustrating chart for us. I really appreciate how hard they worked on it and how collaborative they were with the CSR. I thanked them, but I wanted to be sure to let you know as well! We are so glad for our team at Sun Knowledge!

Your trusted team at these extraordinary times

B**** R****, Customer Service, Leading DME Provider from Illinois

I wanted to give you a heads up that D**** received a rave compliment from a patient today who is grateful to have employees treat her as if she is their own family member. We will include him in our weekly “kudos” message, but I want to keep you informed.

Excellent Support

K****** B****, Customer Care Supervisor, Leading DME Provider from California

Thank you so much Team for sharing. We will add this to our weekly team share. Great job by Sunknowledge Team!

Thank You Team

E**** M***, Regional Director of Customer Care, Leading DME provider from California

We are definitely seeing fewer coming through right now with the **** recall. We’ll keep an eye on that as we go forward. The team continues to do great work!

Thank you Sunknowledge Team

D**** B****, Leading DME Provider From Pennsylvania

Thank You for the update you guys are doing great, all of the claims were paid. Have a great day.

Highly Recommend Sunknowledge

M**** S****, A/R Specialist, Leading Orthotics & Prosthetics Provider from Connecticut

Great Job, thank you

A reliable medical billing solution/ support

T***** H****, Leading DME Provider from Tennessee

I would also like to thank sunknowledge team, for all his hard work in keeping the team moving forward and rising to any task or challenge we have given him. I asked for some extra help with a large deposit on the 3rd and Sun immediately jumped in to complete the deposit and offer the support we needed. I have watched this team grow since we started our partnership. While there were undoubtedly many challenges along the way this team has stepped up, taken ownership of the job, and risen to any challenge presented. Thanks to sunknowledge team for your hard work and dedication.

A ideal destination resolving all your medical billing challenges

J***** E******. Billing Manager, Leading Home Medical from Kentucky

Good work. I see sunknowledge team perfectly notated the 2 units K0108 on the ven invoice on SO 20674. Excellent!

The perfect support team that you need or a perfect RCM solution for better ROI

B**** Z**** , Leading DME company from California

I reviewed the claims and they all seem to be correct Great job for such a short training session. The secondary claims that did not pay or paid partially will be adjusted off when the remittance and payments come in and the payments are posted. Very well done. Should you have questions or need assistance, I am available. Thank you for all your help.Have a great day.

The ideal solution for all claims management

M***** S***,A/R Specialist, Leading Orthotic and Prosthetic company from Connecticut

Team work makes the Dream work! Great job!

Exceptional Dedicated Resources

G**** L***** , Leading Urgent Care Company from South Dakota

The team is doing a phenomenal job. We’re working on expanding your workload by including more insurance verifications for our DME IV – finalizing workflow with the team. The team is performing above expectation and with great accuracy and speed. Thank you,

One Stop RCM Support

D**** B****, Leading DME Provider from Pennsylvania


Excellent Team Work

R*** B***, Director Of Authorizations, Leading DME Provider From Pennsylvania

Great job Sunknowledge Team! You are doing awesome! Keep it up.

Great Team!!!!

N**** M******, Leading DME Provider from California

I have reviewed and want to share sunknowledge team’s Q1 2021 productivity results. Throughout this quarter, team completed 273 tasks with a total value of $256,356.55. Compare this to Q4 2020 where team completed 310 tasks with a total value of $110,967. Very proud of Sunknowledge team! Now, let’s see how much of team’s focus and problem-solving we can teach and instill into our new billing team!

Transform your collections with our dedicated support

B***** Z****, Billing Operations Manager, Leading DME Provider From California

Great work! Tell everyone it is appreciated!!

Great Job Sunknowledge Team!!!

C***** C*****, Director of Reimbursement, Leading DME Provider from California

Nice job here, team!!

Stand Alone/ End To End Medical Billing

H*** G****** VP, RCM Remote Labor Operations, Leading Home Medical Equipment Company From Pennsylvania

Thank you guys for yet another strong week. I’m so thankful to have your tireless help each and every day. In so many ways, I’m learning right along with you guys so it means a lot to have such understanding and capable teammates. Thank you for your patience and all your hard work!

A Reliable Operational Extension

B***** Z****, Billing Operations Manager, Leading DME Provider from California

Just want to say Thanks again for all the hard-work and effort the entire team has put in.  I’ve seen a lot of growth and an overall better understanding of our processes in a short period of time. Have a great weekend!

Low Service Fees With No Hidden Cost

G****** M*****, AR, Leading DME provider form Illinois

I hope all of you are doing well. Last year, despite all of the unforeseen obstacles, ended up being a great year of collaboration between our team at Sun Knowledge and our team in-house at JAS. Thank you so much for all of you do, you all are an asset to our team! Thanks again for all you do!

Unparalleled Quality Support At This Difficult times

B*** R***8,Customer Service, Leading DME Provider from Illinois

We haven’t spoke in a bit since we made the changes to the process of sending you guys work. I see that you’ve been able to maintain what we’ve been sending you daily – great job! Just wanted to make sure everything is going ok and ask if you needed anything from me? Be well.

Our ecosystem is all about consistency

J** C******, Director Of Operations, Leading DME Provider from New York

I just wanted to tell you all what a phenominal job you all have done in our WIP 54. When you all first got the wip assignment there was over 1.1K orders in that wip state and over 1 million dollars pending within there.

Client Satisfaction is what we strive for!

K***** V*****, Leading DME Provider from Pennsylvania

WE DID IT TEAM! WE CRUSHED THE GRAND TOTAL GOAL BY $13,207!!! This team is full of Elite reps that dive in daily and execute near impossible task. I am so proud to be part of the National team, we deserved every bit of that green #. I am really excited to see what we are capable of for 2021!

Your collections is our responsibility

A*** B****, Leading DME Provider from Pennsylvania

I very much appreciate sunknowledge partnership. Thank you to sunknowledge team for all that you have done and all that you continue to do. Keep up the GREAT work!

Serving the largest and the best

K*** S*****, Insurance Supervisor, Leading DME Provider from Wisconsin

Thank you for your great work in 2020!!! We did it. Keep up the energy and passion!

Great Job Sunknowledge eam!!!

D*** S***, MD, Leading Long Term Facility Center from Indiana Area

I wanted to share with you that we are now within 24-48 hours turn-around time on both WIP 20’s and 30’s! Both for the internal and external teams! So that your team understands what this means, the insurance team has not been able to say that since the launch of BT in October of 2019. This could not have been possible without the assistance of your team. Also, the notes your team have been putting into the patient accounts have been excellent! The attention to detail makes it so much easier to pick up where your team has left off. While there have been coachable moments along the way for both teams, it is very refreshing that the feedback provided has been well received and corrections have been made immediately. I very much appreciate your partnership. Thank you to you and your team for all that you have done and all that you continue to do. Keep up the GREAT work!

A reliable partner transforming your cash flow

K***** S****, Insurance Supervisor, Leading DME Provider from Texas

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